ACCESSIBILITY

MOVING AROUND THE BUILDING

There's an automatic door at the main entrance that leads to the Visitors' Book Café and Workers' Bar, as well as the Main Space and other performance and events spaces. There's level access throughout the building, including through to floor-level seats in the Fireworks Factory and into the Café.

The outdoor courtyard also has level access, but does have a stone chip surface covering the centre of the space. These should be navigable in a wheelchair, it's just worth noting as we appreciate everyone has different needs.

The café is dog-friendly except during evening shows, and guide and assistance dogs are welcome in all spaces. The team at Woolwich Works are there to support people with access needs wherever possible, and we have worked with Attitude is Everything to ensure that Woolwich Works is an accessible venue.

Upstairs for masterclasses is accessible via a lift.

If you have any specific access requirements, please contact us at events@paragraph.co.uk so that we can try to accommodate your requirements.

ACCESS SYSTEMS

There are hearing assistance systems in the Fireworks Factory, smaller performance spaces, rehearsal studios, box office and bars. There are braille and tactile wayfinding systems throughout the building.

TOILETS

There are a number of accessible toilets throughout the building - on the ground floor, these are off the foyer by the main entrance doors and also by the café. Upstairs these are in Coopers Foyer, and by Beanfeast. Gender-neutral toilets are available on the ground floor by the café.

SMALL PRINT

EMERGENCY PROCEDURES

1. Alarm and Notification:

Upon detection of a fire or activation of the fire alarm, guests will be promptly notified by staff. Please remain calm and follow the instructions given.

2. Evacuation Protocol:

Guests must immediately proceed to the nearest marked emergency exit. Please do not use elevators and avoid running to prevent accidents.
Follow the directions of the event staff, who are trained to assist in an orderly and safe evacuation.

3. Assembly Point:

After exiting the venue, please gather at the designated assembly point. Do not leave the assembly area until instructed by event staff or emergency services.

4. Assistance:

Guests requiring special assistance, including those with disabilities, should inform event staff at the start of the show so that appropriate help can be provided during an evacuation.

5. Re-entry:

Re-entry to the venue is strictly prohibited until the area has been declared safe by the fire authorities. Please wait for official communication from event staff.

6. Safety Precautions:

Do not attempt to retrieve personal belongings during the evacuation, including any of your items stored in the cloakroom.
Remain at the assembly point until further instructions are provided.

7. Security:

Security will be present throughout the event to act as a visual presence and to assist with the removal of any persistent troublemakers. Please report any instances to a member of the Whisky Live team or to security.

8. First Aiders:

Two First Aiders will be available on site at the event.

9. Health and Safety:

Safety stewards will be on duty at the event for the help and protection of all attendees.
Please be aware that you may have the option to consume food and drinks (soft and alcoholic) at the event. Full allergen information is available from each exhibitor / food vendor on request.

10. Sampling Policy:

All samples will be poured by exhibitors into the sample glasses provided. All samples must be consumed at the event. Samples must not be poured, or transferred, into sample bottles, or any other vessel and taken away from the event.
Anyone who does not comply with our Sampling Policy may be asked to leave and will not be entitled to a refund or a rescheduled event.
Samples are limited to 10ml. This is to encourage responsible drinking.